It has been since 11/8/10 since my refund began to "be processed" from Here's To Living, LLC. Today is 12/24/10 and still no refund. I told the company in the first place not to sign me up for automatic delivery or debits from my account and they did it anyway for $98.67.
On the day I called to confirm that I did not like their product (electronic cigarettes, well within the 30 day time)they informed me another charge was about to come out of my account for about $67.
I told them to immediately cancel the deduction and cancel my account, which they did. I was also promised a refund of the transaction taken out of my account for $98.67.
Repeated calls to customer service and their supervisor led to many promises of speaking with corporate to process the refund by check since they were "having problems with their bank".
I have called weekly always being told it is being processed. I was then told 122010 that I would receive a check this week. No check has been received. I have filed a complaint with the BBB and found out they have another complaint on file. I have also filed a complaint with ripoffreport.com.
This business is not licensed, DO NOT do business with this company!
Review about: Electronic Cigarette.